COURSE DESCRIPTION
This course will present innovative, proven methods for determining whether a Customer Relationship Management (CRM) strategy for changing the way a company provides service (by adding new technology, processes and procedures) will realize the return on investment projected. Throughout the course, measurable data-containing examples will be provided on how CRM theory is applied with great success by various corporations. Objectives will focus on the scientific reasons why people resist change, a process to deal with that change, a process to measure the results in an on-going manner and how to tie in and measure those results to a company’s bottom-line.
LEARNING OUTCOMES
- Over 37 lectures and 55.5 hours of content!
- LIVE PROJECT End to End Software Testing Training Included.
- Learn Software Testing and Automation basics from a professional trainer from your own desk.
- Information packed practical training starting from basics to advanced testing techniques.
- Best suitable for beginners to advanced level users and who learn faster when demonstrated.
- Course content designed by considering current software testing technology and the job market.
- Practical assignments at the end of every session.
- Practical learning experience with live project work and examples.
Course Features
- Lectures 0
- Quizzes 0
- Duration 25 hours
- Skill level All levels
- Language English
- Students 25
- Assessments Yes
